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Annual report to Parliament on the application of the Access to Information Act 1 April 2021 to 31 March 2022

Table of Contents

Place du Centre, 4th floor
200 Promenade du Portage
Gatineau QC K1A 1K8

7 October 2022

The Honourable Bill Blair, P.C., M.P.
President of the Queen’s Privy Council for Canada
and Minister of Emergency Preparedness
House of Commons
Ottawa ON K1A 0A6

 

Dear Minister:

In accordance with section 72 of the Access to Information Act, the Transportation Safety Board of Canada is pleased to submit to Parliament this report on its activities relating to the application of the Act for the period 1 April 2021 to 31 March 2022.

Sincerely,

Original signed by
Kathleen Fox
Chair

1.0 Introduction

Pursuant to section 72 of the Access to Information Act, the Transportation Safety Board of Canada (TSB) is pleased to table in Parliament this report on its activities relating to the application of the Act. The report covers the period from 1 April 2021 to 31 March 2022.

The purpose of the Access to Information Act is to provide a right of access to information in records under the control of government institutions such as the TSB.

The Canadian Transportation Accident Investigation and Safety Board Act provides the legal framework that governs the TSB’s activities. Our mandate is to advance transportation safety in the air, marine, pipeline and rail modes of transportation by:

The TSB’s administration of its Access to Information and Privacy (ATIP) activities is in accordance with the government’s stated principles that government information should be available to the public with only specific and limited exceptions. Furthermore, the TSB treats personal information in compliance with the code of fair information practices expressed in the Privacy Act.

2.0 ATIP Office organization

During 2021–22, the Director General, Corporate Services held the responsibilities of the ATIP Coordinator. The ATIP Office also consisted of four full-time positions and temporary help.

The ATIP Office centrally administers both formal requests made pursuant to the Act and informal requests, and provides functional advice and guidance to managers and employees concerning the release of information and protection of privacy. In addition, ATIP analysts are required to exhibit strong consultative and negotiating skills when dealing with requesters, third parties, TSB personnel, and representatives of the Office of the Information Commissioner.

The majority of access to information requests made to the TSB pertain to transportation occurrences. Such requests present many challenges for the TSB’s ATIP Office. In many cases, requests are for a copy of the complete investigation file. Depending on the nature and scope of the investigation, there may be many thousands of often complex records in a variety of media. For example, an investigation file can contain data records, voice recordings, witness statements, laboratory reports, and third-party records of the transport operator, the manufacturer of components, and maintenance logs for engines and pilots’ logs. Considering the volume of records and required consultations, the time required to process such requests is extensive. The status of the investigation itself also affects the access to records and when information may be released under the Act.

As considerable expertise is required in the processing of requests, the TSB ATIP function is organized so that ATIP analysts are responsible for centrally reviewing and severing all records. This requires that the analysts remain current with the investigation operations of the various transportation modes and their particular activities, as well as maintain good working relationships with the investigators and a multitude of stakeholders.

3.0 Delegation of authority

As required by the legislation, a delegation of authority is in place. For the purposes of the Access to Information Act, the “head of the institution” as defined in section 3 of the Act is the Chair of the TSB. The incumbents of the positions of General Counsel, Chief Operating Officer, Director General for Corporate Services and Senior ATIP Analyst have been delegated powers by the Chair deemed appropriate for the effective administration of the Act. These employees ensure that the TSB meets all its obligations fairly and consistently. The delegation of authority was updated in November 2019 and remains unchanged. A copy of the Delegation Order is attached as Appendix A.

4.0 Disposition of requests

4.1 Formal requests

Ninety-three (93) new requests were received under the Access to Information Act in 2021–22 and forty-one (41) requests were brought forward from the previous fiscal year, for a total of one hundred and thirty-four (134) active requests. Of these, eighty-nine (89) were completed during the current reporting period, and forty-five (45) were carried forward to the next fiscal year. Table 1 shows the variation in workload over the past few years.

Table 1. Number and variation of formal requests over the past few years
Formal requests 2017–18 2018–19 2019–20 2020–21 2021–22
Received during reporting period 80 88 77 80 93
Outstanding from previous period 24 15 30 38 41
Total requests in-process during reporting period 104 103 107 118 134
Completed during reporting period 89 73 69 77 89
Carried over to next reporting period 15 30 38 41 45
Percentage of requests responded to within established timelines 92% 99% 90% 84% 81%

Of the eighty-nine (89) requests completed during the current reporting period, records were fully disclosed to applicants in five (5) cases (or 6%). Records did not exist for twenty-one (21) requests (or 24%), eight (8) requests (or 9%) were transferred to another institution, and five (5) (or 6%) requests were abandoned by their requester at various stages of the process. Records pertaining to thirty-eight (38) (or 42%) requests were released with some portions exempted, and records for twelve (12) (or 13%) requests were fully exempted.

A breakdown of the exemptions and exclusions exercised during the reporting period is shown in Table 2.

Table 2. Exemptions and exclusions
Exemption or exclusion Exemption description Number of times applied
13 Obtained in confidence from other levels of government 15
14 Federal–provincial affairs 0
15 International affairs and defence 0
16 Law enforcement & investigation (Security) 19
17 Safety of individuals 0
18 Economic interest of Canada 1
19 Personal information 43
20 Third-party information 46
21 Operations of government 44
22 Testing procedures 0
23 Solicitor–client privilege 9
24 Statutory prohibitions 4
26 Information to be published 0
68 Published material 0
69 Cabinet confidences (exclusion) 1

4.2 Clients

As shown in Figure 1, fifty-nine (59) new requests came from business/legal firms representing clients affected by or involved in transportation occurrences. The other requesters were nineteen (19) members of the public, eight (8) from media sources, four (4) from other organizations, three (3) from members of academia.

Figure 1. Source of requests
Source of Requests
Figure 1. Data table
Source of requests
Source of requests Number of requests
Media 8
Academia 3
Business 59
Organization 4
Public 19
Declined to identify 0

4.3 Processing of requests

The number of new requests received in 2021–22 significantly increased by sixteen percent (16%) compared to the previous reporting period, from eighty (80) to ninety-three (93). The number of requests from the business type requesters was up from forty-six (46) to fifty-nine (59), while the other types of requesters remained relatively stable.

The ATIP Office makes every possible effort to process requests within the 30-day time limit as required by legislation. The ATIP Office succeeded in completing eighty-one percent (81%) of the requests within the timelines required by law in 2021–22. As to outstanding requests, many involve a large volume of records, which require reviewing a large number of pages and the identification of consultations which must be completed prior to release.

The number of human resources dedicated to ATIP in 2021–22 slightly increased by 0.5 full-time equivalent (FTE) compared to 2020–21, from 4.1 to 4.6 FTEs. The number of completed requests in 2021–22 increased by twelve (12) requests to a total of eighty-nine (89), or 16% more than in 2020–21. The TSB responded within 30 days or less in fifty-eight (58) or 65% of the eighty-nine (89) completed cases in 2021–22, a slight decrease from 2020–21 when this value was 70%. The completion times for the remaining requests are detailed in Table 3. Timelines for other requests were extended as authorized by the Act.

Table 3. Percentage of files per completion time category
Completion time 2017–18 2018–19 2019–20 2020–21 2021–22
30 days or less 60% 62% 58% 70% 65%
31–60 days 8% 11% 4% 5% 6%
61–120 days 18% 21% 7% 8% 8%
121–180 days 9% 4% 15% 4% 1%
181–365 days 2% 2% 10% 10% 10%
Over 365 days 3% 0% 6% 3% 10%

The average time taken to process a request during the 2021–22 reporting period increased to one hundred and forty-four (144) calendar days, compared to sixty-nine (69) calendar days in 2020–21 and one hundred ten (110) calendar days in 2019–20. This is explained by the ATIP Office closing more backlog files this year, which files accounted for more days in processing time.

For 2021–22, the ATIP Office completed the search, preparation, and review of 50,537 pages of information, including written records, photographs, video and audio recordings (compared to 15,853 pages in 2020–21, 183,789 pages in 2019–20, 48,897 pages in 2018-19, and 43,187 pages in 2017–18). The ATIP Office ensured the reproduction and release of 18,573 pages of information of all formats (compared to 6025 pages in 2020–21, 65,727 pages in 2019–20, 10,639 pages in 2018-19, and 20,165 pages in 2017–18).

The number of active requests that are outstanding from previous reporting periods, carried forward at the end of the present reporting period was forty-five (45). Of these, twenty-three (23) were outstanding from more than one reporting period. Five (5) of these were received during 2018-19, six (6) during 2019–20 and twelve (12) during 2020–21. A breakdown can be found in Table 4.

Table 4. Number of active requests that are outstanding active requests from previous reporting periods
Legislated timelines 2017–18 2018–19 2019–20 2020–21 2021–22
Within legislated timelines 0 0 0 0 12
Beyond legislated timelines 0 5 6 12 10

Finally, although the TSB ATIP office was temporarily affected following the mid-March 2020 closure of offices due to the pandemic, the TSB ATIP Office operated normally in 2021-22, making full use of digital tools.

5.0 Fees payable and costs

The TSB collected $455 in fees during 2021–22 and waived $10 in application fees. The TSB maintains the right to waive the application fees.

The ATIP Office incurred $313,928 in costs to administer the Access to Information Act in 2021–22, slightly lower than $317,057 in 2020–21, $357,001 in 2019–20, and $352,934 in 2018-19. These costs include salaries, overtime, goods and services, and professional services contracts for temporary help staff, but do not include the resources expended by other areas of the TSB to meet the requirements of the Act.

6.0 Other requests

The ATIP Office received thirty-three (33) consultation requests from other departments, agencies and other organizations in 2021–22, compared to twenty-one (21) consultation requests in 2020–21, twenty-seven (27) consultation requests in 2019–20 and twenty-one (21) in 2018–19. The increase can be explained by an overall increase in request numbers across federal institutions, causing more consultations required of the TSB ATIP Office. In total, 1684 pages were processed in 2021–22 (compared to 499 pages in 2020–21, to 570 pages in 2019–20, to 356 pages in 2018-19, and to 1824 pages in 2017–18). One (1) consultation was carried over to the next reporting period.

No informal requests were received during 2021–22, compared to two (2) in 2020–21, four (4) in 2019–20, and nine (9) in 2018-19. These figures do not include other information requests responded to directly by the Communications Branch, the Operational Services Branch, and other areas of the TSB. The TSB ATIP Office also responds to internal ATIP related requests for advice and guidance. The decrease observed in the number of informal requests during the past two reporting periods can be explained by the impact of more transparency government-wide and efforts by TSB to make more data accessible online. For example, many publications—such as investigation reports, safety studies, statistical reports, occurrence database extracts, news releases, investigation updates, and annual reports, including ATIP reports to Parliament—are readily available on the TSB website.

7.0 Training and education

The TSB has an orientation program in place for new employees, which includes training on ATIP awareness. In addition, the TSB made it mandatory for all staff to attend comprehensive ATIP training sessions given by the ATIP Office. During 2021–22, the ATIP Office provided five (5) training sessions of two (2) hours each to thirty-seven (37) employees, compared to none in 2020–21 and one (1) in 2019–20.

Given the responsibilities and knowledge requirements of the TSB’s ATIP Office, there is a long learning curve for its staff. Continuous on-the-job training is provided to ATIP staff to ensure sound and current knowledge of ATIP requirements and procedures, as well as TSB operations. In this context, ATIP staff attended all ATIP Community Meetings organized by the Treasury Board Secretariat during 2021–22. These Community Meetings provide the TSB ATIP staff with valuable information on trends and best practices within the ATIP community, updates on recent complaints and court cases, and tools to help improve service standards within the field. Finally, the TSB ATIP staff attended the yearly Canadian Bar Association Symposium on Access to Information and Privacy latest trends.

8.0 Policies, guidelines, and procedures

There were no internal changes to the policies, guidelines, and procedures for 2021–22.

9.0 Complaints and investigations

During 2021–22, five (5) new complaints were received by the OIC about the TSB and one (1) complaint remains outstanding from 2020–21. Four (4) complaints were closed during the 2021–22 period.

Of the five (5) new complaints, one (1) of the new complaints received by the OIC during 2021–22 alleged that the TSB did not respond within the timelines prescribed under the Access to Information Act. Four (4) of the new complaints related to exemptions applied by the TSB. These five (5) complaints are ongoing.

Regarding four (4) of the complaints closed in 2021–22, three (3) were discontinued. After being contacted by the OIC, the three (3) complainants did not provide representations back to the OIC who then discontinued its investigations. Finally, in one (1) case, the complaint was resolved and deemed well-founded. Delays were found to have been caused by the limited access to paper files during the pandemic.

The one (1) outstanding complaint from 2020–21 remains under investigation and deals with exemptions applied by the TSB. The TSB continues to cooperate with the OIC regarding all outstanding complaints and will report on these in its next Access to Information annual report. Table 5 shows the number of active complaints that are outstanding from previous reporting periods, broken down by reporting period in which they were received.

Table 5. Number of active complaints that are outstanding from previous reporting periods
Fiscal year 2017–18 2018–19 2019–20 2020–21 2021–22
Number of active complaints 0 0 0 1 5

10.0 Monitoring process

The TSB monitors the time to process access to information requests, through weekly bilateral meetings between the ATIP Coordinator and the Senior ATIP Analyst during which the status of outstanding requests is reviewed. The Senior ATIP Analyst meets regularly with each ATIP analyst regarding the ongoing processing of requests. Any significant issues, such as the need for assistance in processing a particularly complex request, are raised and discussed with the Chief Operating Officer on an ad hoc basis.

11.0 Statistics required by the Treasury Board

The statistics required by the Treasury Board Secretariat are found in Appendix B.

Appendices

Appendix A – Delegation order

1 November 2019

Designation orders - Access to Information Act

The Chair of the Transportation Safety Board of Canada, pursuant to Section 73 of the Access to Information Act, hereby designates the persons holding the positions set out in the table below, or the persons occupying on an acting basis those positions, to exercise the specified powers and perform the related duties and functions of the Chair as the Head of a government institution under the Access to Information Act.

This designation replaces the designation date 11 June 2018.

Postions Sections of the Access to Information Act
Chair All sections
Chief Operating Officer All sections
General Counsel All sections
Director General, Corporate Services All sections
Senior ATIP Analyst

Transfers - Section 8(1)

Prorogations - Section 9

Third party Intervention - Subsections 27(1), 27(4), 28(1), 28(2), 28(4)

Original signed by
Kathleen Fox
Chair

Appendix B – Statistical report

Statistical Report on the Access to Information Act

Name of institution: Transportation Safety Board of Canada

Reporting period: 2021-04-01 to 2022-03-31

Section 1: Requests under the Access to Information Act

1.1 Number of requests
Number of requests
Received during reporting period 93
Outstanding from previous reporting period 41
  • Outstanding from previous reporting period
23  
  • Outstanding from more than one reporting period
18  
Total 134
Closed during reporting period   89
Carried over to next reporting period   45
  • Carried over within legislated timeline
11  
  • Carried over beyond legislated timeline
34  
1.2 Sources of requests
Source Number of requests
Media 8
Academia 3
Business (private sector) 59
Organization 4
Public 19
Decline to identify 0
Total 93
1.3 Channels of requests
Source Number of requests
Online 70
E-mail 2
Mail 21
In person 0
Phone 0
Fax 0
Total 93

Section 2: Informal requests

2.1 Number of informal requests
Number of requests
Received during reporting period 0
Outstanding from previous reporting period 0
  • Outstanding from previous reporting period
0  
  • Outstanding from more than one reporting period
0
Total 0
Closed during reporting period 0
Carried over to next reporting period 0
2.2 Channels of informal requests
Source Number of requests
Online 0
E-mail 0
Mail 0
In person 0
Phone 0
Fax 0
Total 0
2.3 Completion time of informal requests
Completion time
1–15 days 16–30 days 31–60 days 61–120 days 121–180 days 181–365 days More than 365 days Total
0 0 0 0 0 0 0 0
2.4 Pages released informally
Fewer than 100 pages
released
101–500 pages
released
501–1000 pages
released
1001–5000 pages
released
More than 5000 pages
released
Number of requests Pages released Number of requests Pages released Number of requests Pages released Number of requests Pages released Number of requests Pages released
0 0 0 0 0 0 0 0 0 0
2.5 Pages re-released informally
Fewer than 100 pages
re-released
101–500 pages
re-released
501–1000 pages
re-released
1001–5000 pages
re-released
More than 5000 pages
re-released
Number of requests Pages re–released Number of requests Pages re–released Number of requests Pages re–released Number of requests Pages re–released Number of requests Pages re–released
0 0 0 0 0 0 0 0 0 0

Section 3: Applications to the Information Commissioner on declining to act on requests

Number of requests
Outstanding from previous reporting period 0
Sent during reporting period 0
Total 0
Approved by the Information Commissioner during reporting period 0
Declined by the Information Commissioner during reporting period 0
Withdrawn during reporting period 0
Carried over to next reporting period 0

Section 4: Requests closed during the reporting

4.1 Disposition and completion time
Disposition of requests Completion time
1–15 days 16–30 days 31–60 days 61–120 days 121–180 days 181–365 days More than 365 days Total
All disclosed 1 3 1 0 0 0 0 5
Disclosed in part 2 10 3 7 1 8 7 38
All exempted 7 5 0 0 0 0 0 12
All excluded 0 0 0 0 0 0 0 0
No records exist 13 6 1 0 0 1 0 21
Request transferred 8 0 0 0 0 0 0 8
Request abandoned 3 0 0 0 0 0 2 5
Neither confirmed nor denied 0 0 0 0 0 0 0 0
Decline to act with the approval of the Information Commissioner 0 0 0 0 0 0 0 0
Total 34 24 5 7 1 9 9 89
4.2 Exemptions
Section Number of requests Section Number of requests Section Number of requests Section Number of requests
13(1)(a) 6 16(2) 0 18(a) 0 20.1 0
13(1)(b) 1 16(2)(a) 0 18(b) 0 20.2 0
13(1)(c) 6 16(2)(b) 0 18(c) 0 20.4 0
13(1)(d) 2 16(2)(c) 1 18(d) 0 21(1)(a) 19
13(1)(e) 0 16(3) 0 18.1(1)(a) 0 21(1)(b) 25
14 0 16.1(1)(a) 0 18.1(1)(b) 0 21(1)(c) 0
14(a) 0 16.1(1)(b) 0 18.1(1)(c) 0 21(1)(d) 0
14(b) 0 16.1(1)(c) 0 18.1(1)(d) 0 22 0
15(1) 0 16.1(1)(d) 0 19(1) 43 22.1(1) 0
15(1) - I.A.* 0 16.2(1) 0 20(1)(a) 5 23 9
15(1) - Def.* 0 16.3 0 20(1)(b) 26 23.1 0
15(1) - S.A.* 0 16.4(1)(a) 0 20(1)(b.1) 0 24(1) 4
16(1)(a)(i) 0 16.4(1)(b) 0 20(1)(c) 15 26 0
16(1)(a)(ii) 0 16.5 0 20(1)(d) 2
16(1)(a)(iii) 0 16.6 0
16(1)(b) 0 17 0
16(1)(c) 18
16(1)(d) 0

I.A.: International affairs — Def.: Defence of Canada — S.A.: Subversive activities

4.3 Exclusions
 Section Number of requests Section Number of requests Section Number of requests
68(a) 0 69(1) 0 69(1)(g) re (a) 0
68(b) 0 69(1)(a) 0 69(1)(g) re (b) 0
68(c) 0 69(1)(b) 0 69(1)(g) re (c) 0
68.1 0 69(1)(c) 0 69(1)(g) re (d) 0
68.2(a) 0 69(1)(d) 0 69(1)(g) re (e) 1
68.2(b) 0 69(1)(e) 0 69(1)(g) re (f) 0
69(1)(f) 0 69.1(1) 0
4.4 Format of information released
  Paper Electronic   Other
E-record Data set Video Audio
0 43 0 0 0 0
4.5 Complexity
4.5.1 Relevant pages processed and disclosed for paper and e-record formats
Number of pages processed Number of pages disclosed Number of requests
50,537 18,573 60
4.5.2 Relevant pages processed per request disposition for paper and e-record formats, by size of requests
Disposition Fewer than 100 pages
processed
101–500 pages
processed
501–1000 pages
processed
1001–5000 pages
processed
More than 5000 pages
processed
Number of
requests
Pages
processed
Number of
requests
Pages
processed
Number of
requests
Pages
processed
Number 
requests
Pages
processed
Number of
requests
Pages
processed
All disclosed 2 23 2 292 0 0 1 1,608 0 0
Disclosed in part 19 517 9 1,892 3 2,342 5 10,235 2 28,490
All exempted 10 105 2 265 0 0 0 0 0 0
All excluded 0 0 0 0 0 0 0 0 0 0
Request abandoned 3 0 0 0 1 628 1 4,140 0 0
Neither confirmed nor denied 0 0 0 0 0 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0 0 0 0 0 0
Total 34 645 13 2,449 4 2,970 7 15,983 2 28,490
4.5.3 Relevant pages processed and disclosed for audio formats
Number of pages processed Number of pages disclosed Number of requests
456 0 8
4.5.4 Relevant minutes processed per request disposition for audio formats by size of requests
Disposition Less than 60 minutes processed 60–120 minutes processed More than 120 minutes processed
Number of requests Minutes processed Number of requests Minutes processed Number of requests Minutes processed
All disclosed 0 0 0 0 0 0
Disclosed in part 4 114 2 195 0 0
All exempted 1 20 0 0 0 0
All excluded 0 0 0 0 0 0
Request abandoned 0 0 0 0 1 127
Neither confirmed nor denied 0 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0 0
Total 5 134 2 195 1 127
4.5.5 Relevant minutes processed and disclosed for video formats
Number of minutes processed Number of minutes disclosed Number of requests
52 0 3
4.5.6 Relevant minutes processed per request disposition video formats by size of requests
Disposition Less than 60 minutes processed 60–120 minutes processed More than 120 minutes processed
Number of requests Minutes processed Number of requests Minutes processed Number of requests Minutes processed
All disclosed 0 0 0 0 0 0
Disclosed in part 2 49 0 0 0 0
All exempted 0 0 0 0 0 0
All excluded 0 0 0 0 0 0
Request abandoned 1 3 0 0 0 0
Neither confirmed nor denied 0 0 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0 0 0
Total 3 52 0 0 0 0
4.5.7 Other complexities
Disposition Consultation required Legal advice sought Other Total
All disclosed 0 0 0 0
Disclosed in part 0 0 0 0
All exempted 0 0 0 0
All excluded 0 0 0 0
Request abandoned 0 0 0 0
Neither confirmed nor denied 0 0 0 0
Declined to act with the approval of the Information Commissioner 0 0 0 0
Total 0 0 0 0
4.6 Closed requests
4.6.1 Requests closed within legislated timelines
Number of requests closed within legislated timelines 72
Percentage of requests closed within legislated timelines (%) 80.89
4.7 Deemed refusals
4.7.1 Reasons for not meeting legislated timelines
Number of requests closed past the legislated timelines Principal reason
Workload External consultation Internal consultation Other
17 17 0 0 0
4.7.2 Requests closed beyond legislated timelines (including any extension taken)
Number of days past legislated timelines Number of requests past legislated timeline where no extension was taken Number of requests past legislated timeline where an extension was taken Total
1 to 15 days 0 1 1
16 to 30 days 0 0 0
31 to 60 days 0 4 4
61 to 120 days 0 2 2
121 to 180 days 0 1 1
181 to 365 days 0 1 1
More than 365 days 0 8 8
Total 0 17 17
4.8 Requests for translation
Translation requests Accepted Refused Total
English to French 0 0 0
French to English 0 0 0
Total 0 0 0

Section 5: Extensions

5.1 Reasons for extensions and disposition of requests
Disposition of requests where an extension was taken 9(1)(a) Interference with operations/ Workload 9(1)(b) Consultation 9(1)(c) Third-party notice
Section 69 Other
All disclosed 0 0 1 0
Disclosed in part 13 1 18 13
All exempted 0 0 0 0
All excluded 0 0 0 0
Request abandoned 1 0 0 1
No records exist 2 0 2 1
Declined to act with the approval of the Information Commissioner 0 0 0 0
Total 16 1 21 15
5.2 Length of extensions
Length of extensions 9(1)(a) Interference with operations/ Workload 9(1)(b) Consultation 9(1)(c) Third-party notice
Section 69 Other
30 days or less 0 0 4 11
31 to 60 days 0 1 3 2
61 to 120 days 12 0 13 1
121 to 180 days 3 0 1 1
181 to 365 days 1 0 0 0
365 days or more 0 0 0 0
Total 16 1 21 15

Section 6: Fees

Fee type Fee collected Fee waived or refunded Fee refunded
Number of requests Amount Number of requests Amount Number of requests Amount
Application 91 $455 2 $10 0 $0
Other fees 0 $0 0 $0 0 $0
Total 91 $455 2 $10 0 $0

Section 7: Consultations received from other institutions and organizations

7.1 Consultations received from other Government of Canada institutions and other organizations
Consultations Other Government of Canada institutions Number of pages to review Other organizations Number of pages to review
Received during reporting period 33 2,033 0 0
Outstanding from the previous reporting period 2 3 0 0
Total 35 2,036 0 0
Closed during the reporting period 34 1,684 0 0
Carried over negotiated timelines 1 352 0 0
Carried over beyond negotiated timelines 0 0 0 0
7.2 Recommendations and completion time for consultations received from other Government of Canada institutions 
Recommendation Number of days required to complete consultation requests
1–15 days 16–30 days 31–60 days 61–120 days 121–180 days 181–365 days More than 365 days Total
Disclose entirely 21 2 4 0 0 0 0 27
Disclose in part 3 2 1 0 0 0 0 6
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 1 0 0 0 0 0 0 1
Other 0 0 0 0 0 0 0 0
Total 25 4 5 0 0 0 0 34
7.3 Recommendations and completion time for consultations received from other organizations outside the Government of Canada
Recommendation Number of days required to complete consultation requests
1–15 days 16–30 days 31–60 days 61–120 days 121–180 days 181–365 days More than 365 days Total
Disclose entirely 0 0 0 0 0 0 0 0
Disclose in part 0 0 0 0 0 0 0 0
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0

Section 8: Completion time of consultations on Cabinet confidences

8.1 Requests with Legal Services
Number of days Fewer than 100 pages
processed
101–500 pages
processed
501–1000 pages
processed
1001–5000 pages
processed
More than 5000 pages
processed
Number of
requests
Pages
disclosed
Number of
requests
Pages
disclosed
Number of
requests
Pages
disclosed
Number 
requests
Pages
disclosed
Number of
requests
Pages
disclosed
1–15 0 0 0 0 0 0 0 0 0 0
16–30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61–120 1 41 0 0 0 0 0 0 0 0
121–180 0 0 0 0 0 0 0 0 0 0
181–365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 1 41 0 0 0 0 0 0 0 0
8.2 Requests with Privy Council Office
Number of days Fewer than 100 pages
processed
101–500 pages
processed
501–1000 pages
processed
1001–5000 pages
processed
More than 5000 pages
processed
Number of
requests
Pages
disclosed
Number of
requests
Pages
disclosed
Number of
requests
Pages
disclosed
Number 
requests
Pages
disclosed
Number of
requests
Pages
disclosed
1–15 0 0 0 0 0 0 0 0 0 0
16–30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61–120 0 0 0 0 0 0 0 0 0 0
121–180 0 0 0 0 0 0 0 0 0 0
181–365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Section 9: Complaints and reports of findings

9.1 Investigations
Section 32
Notice of intention to investigate
Subsection 30(5)
Ceased to investigate
Section 35
Formal representations
5 3 2
9.2 Investigations and reports of findings
Section 37(1)
Initial reports
Section 37(2)
Final reports
Received Containing recommendations issued by the Information Commissioner Containing orders issued by the Information Commissioner Received Containing recommendations issued by the Information Commissioner Containing orders issued by the Information Commissioner
0 0 0 1 0 0

Section 10: Court action

10.1 Court actions on complaints
Section 41
Complainant (1) Institution (2) Third party (3) Privacy Commissioner (4) Total
0 0 0 0 0
10.2 Court actions on third party notifications under paragraph 28(1)(b)
Section 44 – under paragraph 28(1)(b)
0

Section 11: Resources related to the Access to Information Act

11.1 Allocated costs
Expenditures Amount
Salaries $290,279
Overtime $16,357
Goods and services $7,292
• Professional services contracts $0  
• Other $7,292
Total $313,928
11.2 Human resources
Resources Person-years dedicated to access to information activities
Full-time employees 4.100
Part-time and casual employees 0.170
Regional staff 0.000
Consultants and agency personnel 0.000
Students 0.000
Total 4.270