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Annual report to Parliament on the application of the Access to Information Act 1 April 2019 to 31 March 2020

Table of Contents

Place du Centre
200 Promenade du Portage
4th Floor
Gatineau, Quebec
K1A 1K8

17 September 2020

The Honourable Dominic LeBlanc, P.C., M.P.
President of the Queen’s Privy Council for Canada
and Minister of Intergovernmental Affairs
House of Commons
Ottawa, Ontario
K1A 0A6

 

Dear Minister:

In accordance with section 72 of the Access to Information Act, the Transportation Safety Board of Canada is pleased to submit to Parliament this report on its activities relating to the application of the Act for the period 1 April 2019 to 31 March 2020.

Sincerely,

The original version was signed by
Kathleen Fox
Chair

1.0 Introduction

Pursuant to section 72 of theAccess to Information Act, the Transportation Safety Board of Canada (TSB) is pleased to table in Parliament this report on its activities relating to the application of the Act. The report covers the period from 1 April 2019 to 31 March 2020.

The purpose of the Access to Information Act is to provide a right of access to information in records under the control of government institutions such as the TSB.

The Canadian Transportation Accident Investigation and Safety Board Act provides the legal framework that governs the TSB’s activities. Our mandate is to advance transportation safety in the air, marine, pipeline and rail modes of transportation by:

More information on the TSB is available at www.tsb-bst.gc.ca.

The TSB’s administration of its Access to Information and Privacy (ATIP) activities is in accordance with the government’s stated principles that government information should be available to the public with only specific and limited exceptions. Furthermore, the TSB treats personal information in compliance with the code of fair information practices expressed in the Privacy Act.

2.0 ATIP Office organization

During 2019–20, the General Counsel held the responsibilities of the ATIP Coordinator. The ATIP Office also consisted of four full-time positions, and help from consultants.

The ATIP Office centrally administers both formal requests made pursuant to the Act and informal requests, and provides functional advice and guidance to managers and employees concerning the release of information and protection of privacy. In addition, ATIP analysts are required to exhibit strong consultative and negotiating skills when dealing with requesters, third parties, TSB personnel, and representatives of the Office of the Information Commissioner.

The majority of access to information requests made to the TSB pertain to transportation occurrences. Such requests present many challenges for the TSB’s ATIP Office. In many cases, requests are for a copy of the complete investigation file. Depending on the nature and scope of the investigation, there may be many thousands of often complex records in a variety of media. For example, an investigation file can contain data records, voice recordings, witness statements, laboratory reports, and third-party records of the transport operator, the manufacturer of components, maintenance logs for engines and pilots’ logs. Considering the volume of records and required consultations, the time required to process such requests is extensive. The status of the investigation itself also affects the access to records and when information may be released under the Act.

As considerable expertise is required in the processing of requests, the TSB ATIP function is organized so that ATIP analysts are responsible for centrally reviewing and severing all records. This requires that the analysts remain current with the investigation operations of the various transportation modes and their particular activities, as well as maintain good working relationships with the investigators and a multitude of stakeholders.

3.0 Delegation of authority

As required by the legislation, a delegation of authority is in place. For the purposes of the Access to Information Act, the “head of the institution” as defined in section 3 of the Act is the Chair of the TSB. The incumbents of the positions of General Counsel, Chief Operating Officer, Director General for Corporate Services and Senior ATIP Analyst have been delegated powers by the Chair deemed appropriate for the effective administration of the Act. These employees ensure that the TSB meets all its obligations fairly and consistently. The delegation authority was updated in 2019–20 and dates from 1 November 2019. A copy of the new Delegation Order is attached as Appendix A.

4.0 Disposition of requests

4.1 Formal requests

Seventy-seven (77) new requests were received under the Access to Information Act in 2019–20 and thirty (30) requests were brought forward from the previous fiscal year, for a total of one hundred and seven (107) active requests. Of these, sixty-nine (69) were completed during the current reporting period, and thirty-eight (38) were carried forward to the next fiscal year. Table 1 shows the variation in workload over the past few years.

Table 1. Number and variation of formal requests over the past few years
Formal requests 2015–16 2015–16 2016–17 2017–18 2019–20
Received during reporting period 89 119 80 88 77
Outstanding from previous period 29* 24 24 15 30
Total requests in-process during reporting period 118 143 104 103 107
Completed during reporting period 94 119 89 73 69
Carried over to next reporting period 24 24 15 30 38
Percentage of requests responded to within established timelines 84% 87% 92% 99% 90%

* Includes two (2) files created in error

Of the sixty-nine (69) requests completed during the current reporting period, records were fully disclosed to applicants in four (4) cases. Records did not exist for fifteen (15) requests, one (1) request was transferred to another institution, and seven (7) requests were abandoned by their requester at various stages of the process. Records pertaining to thirty-three (33) requests were released with some portions exempted, and records for eight (8) requests were fully exempted.

A breakdown of the exemptions and exclusions exercised during the reporting period is shown in Table 2.

Table 2. Exemptions and Exclusions
Exemption or Exclusion Exemption description Number of times applied
13 Obtained in confidence from other levels of government 16
14 Federal–provincial affairs 0
15 International affairs and defence 0
16 Law enforcement & investigation (Security) 2
17 Safety of individuals 0
18 Economic interest of Canada 0
19 Personal information 39
20 Third-party information 42
21 Operations of government 32
22 Testing procedures 1
23 Solicitor–client privilege 3
24 Statutory prohibitions 7
26 Information to be published 0
68 Published material 4
69 Cabinet confidences 0

4.2 Clients

As shown in Figure 1, thirty-one (31) new requests came from business/legal firms representing clients affected by or involved in transportation occurrences. The other requesters were twenty-three (23) members of the public, twenty-three (23) media sources, and none from both members of academia and other organizations. No requester declined to identify a category.

Figure 1. Source of Requests
Source of Requests

4.3 Processing of requests

The number of new requests received in 2019–20 decreased by twelve percent (12%) compared to the previous reporting period. The decrease is mostly due to a lower number of requests from the business type requesters. In addition, more information is becoming available online and made accessible directly by the public. However, the number of new requests each year continues to vary from one year to another, mostly depending on the nature and the number of the transportation occurrences for a specific year.

The ATIP Office makes every possible effort to process requests within the 30-day time limit as required by legislation. While many of the requests received by the TSB continue to involve a large volume of records, which also pertain to third-party information, requiring consultations, before the information can be released, the ATIP Office succeeded in completing ninety percent (90%) of the requests within the timelines required by law in 2019-20.

The number of human resources dedicated to ATIP in 2019–20 slightly increased by 0.5 full-time employee (FTE) compared to 2018–19, from 4.1 to 4.6 FTEs (with the help of consultants). The number of completed requests in 2019–20 also decreased by four (4) requests to a total of sixty-nine (69), or 5% less than the previous fiscal year 2018–19. The TSB was able to respond within 30 days or less in forty (40) or 58% of the sixty-nine (69) completed cases in 2019-20, a slight decrease from 2018–19 when this value was at sixty-two percent (62%) for the previous year. The completion times for the remaining requests are detailed in Table 3. Deadlines for other requests were extended as authorised by the Act.

Table 3. Percentage of files per completion time category
Completion time 2015–16 2016–17 2017–18 2018–19 2019-20
30 days or less 70% 60% 60% 62% 58%
31–60 days 9% 17% 8% 11% 4%
61–120 days 3% 8% 18% 21% 7%
121–180 days 3% 6% 9% 4% 15%
181–365 days 10% 3% 2% 2% 10%
Over 365 days 5% 6% 3% 0% 6%

The average time taken to process a request during the 2019–20 reporting period increased to one-hundred and ten (110) calendar days for completing requests, compared with forty-two (42) calendar days in the year 2018-19, given the closure of back log files. The average time taken to process a request during the preceding year (2017-18) was eighty (80) calendar days.

For 2019-20, the ATIP Office directed the search, preparation, and review of 183,789 pages of information (compared to 48,897 pages in 2018-19, 43,187 pages in 2017–18, and 121,224 pages in 2016–17), a significant increase in the number of pages required by large volumes of records in back log files. The ATIP Office ensured the reproduction and release of 65,727 pages of information (compared to 10,639 pages in 2018-2019, 20,165 pages in 2017–18, and 60,571 pages in 2016–17), including reprints of photographs and reproductions of video and audio recordings. The variation is explained by the closure of files with a large volume of records contained in backlog files.

As with all federal institutions, the situation of the new coronavirus (COVID-19) affected the operations of the TSB ATIP office in mid-March 2020. However, the TSB ATIP Office was already operating remotely from time to time prior to the initiation of public health measures to counter the spread of the virus. Despite a slowdown in network access speed  due to the increase in remote usage by virtually all TSB employees,  solutions were quickly developed to reduce the impact on the processing of ATIP requests. The TSB ATIP Office was able to maintain its operations and process requests effectively until the end of 2019-2020.

5.0 Fees and costs

The TSB collected $320 in fees during 2019–20 and waived $25 in application fees. The TSB maintains the right to waive the application fees.

The ATIP Office incurred an estimated $357,001 in costs to administer the Access to Information Act in 2019–20, slightly higher than the amount of $352,934 in 2018-19, lower than 2017-18 at $461,827. These costs include salaries, overtime, goods and services, and professional services contracts for temporary help staff, but do not include the resources expended by other areas of the TSB to meet the requirements of the Act.

6.0 Other requests

The ATIP Office received twenty-seven (27) consultation requests from other departments, agencies and other organizations in 2019–20, compared to twenty-one (21) consultation requests in 2018-19 and twenty-six (26) in 2017–18. In total, 570 pages were processed in 2019–20 (compared to 356 pages in 2018-19, 1824 pages in 2017-18, and 1746 pages in 2016–17). Two (2) consultations (twenty-five (25) pages) were carried over to the next reporting period.

Four (4) informal requests were completed during 2019–20, compared with nine (9) in 2018-19, two (2) in 2017-18. These figures do not include other information requests responded to directly by the Communications Branch, the Operational Services Branch, and other areas of the TSB. In addition, many publications—such as investigation reports, safety studies, statistical reports, occurrence database extracts, news releases, investigation updates, and annual reports, including ATIP reports to Parliament—are readily available on the TSB website. The decrease observed in the number of informal requests during this reporting period can be explained by the impact of the recent directives on transparency and open government and the TSB’s efforts to make more data accessible online, causing a reduction in the number of informal requests.

7.0 Training and education

The TSB has an orientation program in place for new employees, which includes training on ATIP awareness. In addition, the TSB made it mandatory for all staff to attend comprehensive ATIP training sessions given by the ATIP Office. During 2019–20, the ATIP Office provided one (1) training session to twenty-one (21) employees at headquarters and regional offices, as part of the new employee orientation program. The ATIP Office also provides advice and guidance upon request to individuals and small groups of employees.

Given the responsibilities and knowledge requirements of the TSB’s ATIP Office, there is a long learning curve for its staff. Continuous on-the-job training is provided to ATIP staff to ensure sound and current knowledge of ATIP requirements and procedures, as well as TSB operations. In this context, ATIP staff attended all ATIP Community Meetings organized by the Treasury Board Secretariat during 2019–20. These Community Meetings provided ATIP staff with valuable information on trends and best practices within the ATIP circle, updates on recent complaints and court cases, and tools to help improve service standard . Additionally, refresher courses at the Canadian School of the Public Service are now offered on ATIP and ATIP staff attended some of these courses.

8.0 Policies, guidelines, and procedures

There were no changes to the policies, guidelines, and procedures for 2019–20.

9.0 Complaints and investigations

During the year 2019–20, four (4) new complaints were received by the Office of the Information Commissioner of Canada (OIC) about the TSB and three (3) complaints remain outstanding from prior years. Three (3) complaints were closed during the 2019–20 period.

Of the four (4) new complaints received by the OIC during 2019–20 about the TSB, one (1) alleged that the TSB did not respond within the timelines prescribed under the Access to Information Act. This complaint was resolved and closed: the TSB responded in July 2019 to the requester before the OIC had completed their assessment of the time extension.

Another one (1) alleged that the TSB  improperly applied exemptions, so as to unjustifiably deny access to records, or portions thereof, requested under the Access to Information Act. The complaint remains active and TSB is working with the investigator to resolve it.

As well, one (1) alleged that the TSB  improperly applied exemptions, so as to unjustifiably deny access to records, or portions thereof, requested under the Access to Information Act. Remedial action was taken by the TSB and the requester agreed to discontinue the complaint.

Another one (1) alleged that the TSB had improperly taken a time extension under the Access to Information Act. The complaint process is ongoing.

Finally, three (3) complaints received prior to 2019–2020, which alleged that the TSB  improperly applied exemptions, so as to unjustifiably deny access to all or portions of records requested under the Access to Information Act, continue to be active and the TSB is working with the OIC to resolve these complaints.

10.0 Monitoring process

The TSB monitors the time to process access to information requests, through weekly bilateral meetings between the ATIP Coordinator and the Senior ATIP Analyst during which the status of outstanding requests is reviewed. The Senior ATIP Analyst meets regularly with each ATIP analyst regarding the ongoing processing of requests. Any significant issues, such as the need for assistance in processing a particularly complex request, are raised and discussed with the Chief Operating Officer on an ad-hoc basis.

11.0 Statistics required by the Treasury Board

The statistics required by the Treasury Board Secretariat are found in Appendix B.

Appendices

Appendix A – Delegation order

1 November 2019

Designation orders - Access to Information Act

The Chair of the Transportation Safety Board of Canada, pursuant to Section 73 of the Access to Information Act, hereby designates the persons holding the positions set out in the table below, or the persons occupying on an acting basis those positions, to exercise the specified powers and perform the related duties and functions of the Chair as the Head of a government institution under the Access to Information Act.

This designation replaces the designation date 11 June 2018.

Postions Sections of the Access to Information Act
Chair All sections
Chief Operating Officer All sections
General Counsel All sections
Director General, Corporate Services All sections
Senior ATIP Analyst

Transfers - Section 8(1)

Prorogations - Section 9
Third party Intervention - Subsections 27(1), 27(4), 28(1), 28(2), 28(4)

The original version was signed by
Kathleen Fox
Chair

Appendix B – Statistical report

Statistical report on the Access to Information Act

Name of Institution: Transportation Safety Board of Canada

Reporting Period: 2019-04-01 to 2020-03-31

Part 1: Requests under the Access to Information Act
1.1 Number of requests
  Number of requests
Received during reporting period 77
Outstanding from previous reporting period 30
Total 107
Closed during reporting period 69
Carried over to next reporting period 38
1.2 Sources of requests
Source Number of requests
Media 23
Academia 0
Business (private sector) 31
Organization 0
Public 23
Decline to Identify 0
Total 77
1.3 Informal requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
4 0 0 0 0 0 0 4

Note: All requests previously recorded as “treated informally” will now be accounted for in this section only.

TBS/SCT 350-63 (Rev. 2011/03)

Section 2: Decline to act on vexatious, made in bad faith or abuse of right requests

Number of Requests
Outstanding from previous reporting period 0
Sent during reporting period 0
Total 0
Approved by the Information Commissioner during reporting period 0
Declined by the Information Commissioner during reporting period 0
Carried over to next reporting period 0

Section 3: Requests closed during the reporting period

3.1 Disposition and completion time
Disposition of Requests Completion Time
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
All disclosed 1 2 0 0 0 1 0 4
Disclosed in part 5 3 3 5 10 6 1 33
All exempted 2 6 0 0 0 0 0 8
All excluded 1 0 0 0 0 0 0 1
No records exist 12 3 0 0 0 0 0 15
Request transferred 1 0 0 0 0 0 0 1
Request abandoned 4 0 0 0 0 0 3 7
Neither confirmed nor denied 0 0 0 0 0 0 0 0
Decline to act with the approval of the Information Commissioner 0 0 0 0 0 0 0 0
Total 26 14 3 5 10 7 4 69
3.2 Exemptions
Section Number of Requests Section Number of Requests Section Number of Requests Section Number of Requests
13(1)(a) 7 16(2) 1 18(a) 0 20.1 0
13(1)(b) 1 16(2)(a) 0 18(b) 0 20.2 0
13(1)(c) 8 16(2)(b) 0 18(c) 0 20.4 0
13(1)(d) 1 16(2)(c) 1 18(d) 0 21(1)(a) 8
13(1)(e) 0 16(3) 0 18.1(1)(a) 0 21(1)(b) 22
14 0 16.1(1)(a) 0 18.1(1)(b) 0 21(1)(c) 1
14(a) 0 16.1(1)(b) 0 18.1(1)(c) 0 21(1)(d) 1
14(b) 0 16.1(1)(c) 0 18.1(1)(d) 0 22 1
15(1) 0 16.1(1)(d) 0 19(1) 39 22.1(1) 0
15(1) - I.A.* 0 16.2(1) 0 20(1)(a) 10 23 3
15(1) - Def.* 0 16.3 0 20(1)(b) 19 23.1 0
15(1) - S.A.* 0 16.31 0 20(1)(b.1) 0 24(1) 7
16(1)(a)(i) 0 16.4(1)(a) 0 20(1)(c) 11 26 0
16(1)(a)(ii) 0 16.4(1)(b) 0 20(1)(d) 2
16(1)(a)(iii) 0 16.5 0
16(1)(b) 0 16.6 0
16(1)(c) 0 17 0
16(1)(d) 0

I.A.: International Affairs — Def.: Defence of Canada — S.A.: Subversive Activities

3.3 Exclusions
Section Number of Requests Section Number of Requests Section Number of Requests
68(a) 3 69(1) 0 69(1)(g) re (a) 0
68(b) 0 69(1)(a) 0 69(1)(g) re (b) 0
68(c) 0 69(1)(b) 0 69(1)(g) re (c) 0
68.1 0 69(1)(c) 0 69(1)(g) re (d) 0
68.2(a) 0 69(1)(d) 0 69(1)(g) re (e) 1
68.2(b) 0 69(1)(e) 0 69(1)(g) re (f) 0
  69(1)(f) 0 69.1(1) 0
3.4 Format of information released
Paper Electronic Other
0 37 0
3.5 Complexity
3.5.1 Relevant pages processed and disclosed
Number of Pages Processed Number of Pages Disclosed Number of Requests
183 789 74 593 53
3.5.2 Relevant pages processed and disclosed by size of requests
Disposition Less Than 100
Pages Processed
101-500
Pages Processed
501-1000
Pages Processed
1001-5000
Pages Processed
More Than 5000
Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
All disclosed 4 113 0 0 0 0 0 0 0 0
Disclosed in part 11 275 12 2332 4 1199 5 4781 1 900
All exempted 5 0 1 0 0 0 2 0 0 0
All excluded 0 0 1 0 0 0 0 0 0 0
Request abandoned 3 0 2 166 0 0 0 0 2 64 827
Neither confirmed nor denied 0 0 0 0 0 0 0 0 0 0
Total 23 388 16 2498 4 1199 7 4781 3 65 727
3.5.3 Other complexities
Disposition Consultation Required Assessment of Fees Legal Advice Sought Other Total
All disclosed 3 0 0 0 3
Disclosed in part 29 0 0 0 29
All exempted 0 0 0 0 0
All excluded 0 0 0 0 0
Request abandoned 2 0 0 0 2
Neither confirmed nor denied 0 0 0 0 0
Total 34 0 0 0 34
3.6 Closed requests
3.6.1 Number of requests closed within legislated timelines
  Requests closed within legislated timelines
Number of requests closed within legislated timelines 62
Percentage of requests closed within legislated timelines (%) 89.9
3.7 Deemed refusals
3.7.1 Reasons for not meeting statutory deadline
Number of Requests Closed Past the Statutory Deadline Principal Reason
Workload External Consultation Internal Consultation Other
7 5 1 1 0
3.7.2 Number of days past deadline
Number of Days Past Deadline Number of Requests Past Deadline Where No Extension Was Taken Number of Requests Past Deadline Where An Extension Was Taken Total
1 to 15 days 0 0 0
16 to 30 days 0 1 1
31 to 60 days 0 1 1
61 to 120 days 1 0 1
121 to 180 days 0 0 0
181 to 365 days 0 1 1
More than 365 days 0 3 3
Total 1 6 7
3.8 Requests for translation
Translation Requests Accepted Refused Total
English to French 0 0 0
French to English 0 0 0
Total 0 0 0

Section 4: Extensions

4.1 Reasons for extensions and disposition of requests
Disposition of Requests Where an Extension Was Taken 9(1)(a)
Interference With Operations
9(1)(b)
Consultation
9(1)(c)
Third-Party Notice
Section 69 Other
All disclosed 0 0 1 0
Disclosed in part 12 0 18 15
All exempted 0 0 0 1
All excluded 0 0 0 0
No records exist 0 0 0 0
Request abandoned 0 0 1 0
Total 12 0 19 16
4.2 Length of extensions
Length of Extensions 9(1)(a)
Interference With Operations
9(1)(b)
Consultation
9(1)(c)
Third-Party Notice
Section 69 Other
30 days or less 3 0 1 14
31 to 60 days 2 0 3 0
61 to 120 days 6 0 12 0
121 to 180 days 4 0 3 2
181 to 365 days 0 0 0 0
365 days or more 1 0 1 0
Total 16 0 20 16

Section 5: Fees

Fee Type Fee Collected Fee Waived or Refunded
Number of Requests Amount Number of Requests Amount
Application 64 $320 5 $25
Other fees 0 $0 0 $0
Total 64 $320 5 $25

Section 6: Consultations Received From Other Institutions and Organizations

6.1 Consultations received from other Government of Canada institutions and organizations
Consultations Other Government of Canada Institutions Number of Pages to Review Other Organizations Number of Pages to Review
Received during reporting period 27 579 0 0
Outstanding from the previous reporting period 1 16 1 15
Total 28 595 1 15
Closed during the reporting period 26 570 1 15
Carried over to the next reporting period 2 25 0 0
6.2 Recommendations and completion time for consultations received from other Government of Canada institutions 
Recommendation Number of Days Required to Complete Consultation Requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 17 1 1 0 0 0 0 19
Disclose in part 3 0 0 0 0 0 0 3
Exempt entirely 4 0 0 0 0 0 0 4
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 24 1 1 0 0 0 0 26
6.3 Recommendations and completion time for consultations received from other organizations
Recommendation Number of Days Required to Complete Consultation Requests
1 to 15 Days 16 to 30 Days 31 to 60 Days 61 to 120 Days 121 to 180 Days 181 to 365 Days More Than 365 Days Total
Disclose entirely 0 0 0 0 0 0 0 0
Disclose in part 1 0 0 0 0 0 0 1
Exempt entirely 0 0 0 0 0 0 0 0
Exclude entirely 0 0 0 0 0 0 0 0
Consult other institution 0 0 0 0 0 0 0 0
Other 0 0 0 0 0 0 0 0
Total 1 0 0 0 0 0 0 1

Section 7: Completion Time of Consultations on Cabinet Confidences

7.1 Requests with Legal Services
Number of Days Fewer Than 100 Pages Processed 101–500 Pages Processed 501–1000 Pages Processed 1001–5000 Pages Processed More Than 5000 Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0
7.2 Requests with Privy Council Office
Number of Days Fewer Than 100 Pages Processed 101‒500 Pages Processed 501-1000 Pages Processed 1001-5000 Pages Processed More Than 5000 Pages Processed
Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed Number of Requests Pages Disclosed
1 to 15 0 0 0 0 0 0 0 0 0 0
16 to 30 0 0 0 0 0 0 0 0 0 0
31 to 60 0 0 0 0 0 0 0 0 0 0
61 to 120 0 0 0 0 0 0 0 0 0 0
121 to 180 0 0 0 0 0 0 0 0 0 0
181 to 365 0 0 0 0 0 0 0 0 0 0
More than 365 0 0 0 0 0 0 0 0 0 0
Total 0 0 0 0 0 0 0 0 0 0

Section 8: Complaints and Investigations

Section 32 Notice of intention to investigate Subsection 30(5) Ceased to investigate Section 35 Formal representations Section 37 Reports of finding received Section 37 Reports of finding containing recommendations issued by the Information Commissioner Section 37 Reports of finding containing orders issued by the Information Commissioner
3 0 2 0 0 0

Section 9 : Court Action

9.1 Court actions on complaints received before June 21, 2019 and on-going
Section 41 (before June 21, 2019) Section 42 Section 44
0 0 0
9.2 Court actions on complaints received after June 21, 2019
Section 41 (after June 21, 2019)
Complainant (1) Institution (2) Third Party (3) Privacy Commissioner (4) Total
0 0 0 0 0

Section 10: Resources Related to the Access to Information

10.1 Costs
Expenditures Amount
Salaries $283,912
Overtime $0
Goods and Services $73,089
• Professional services contracts $64,195  
• Other $8894
Total $357,001
10.2 Human Resources
Resources Person Years Dedicated to Access to Information Activities
Full-time employees 4.10
Part-time and casual employees 0.00
Regional staff 0.00
Consultants and agency personnel 0.50
Students 0.00
Total 4.60